Support at Home provider
Support at Home in Outer Eastern Melbourne
At Olivet Care, we draw on over 70 years of compassion, kindness, and respect to help you live happily and independently in your own home.
Our friendly team goes above and beyond, making government-funded Support at Home services simple, transparent and tailored to you.
Who we Support
We’re a Support at Home provider offering tailored care for older Australians living in Melbourne’s outer eastern suburbs. Our services are designed to help you stay safe, independent and connected in your own home.
Whether you need regular help around the house, support after a hospital stay or simply a little extra social connection, we’re here to care for you, every step of the way.
Are Aged 65+
or 50+ for Aboriginal or Torres Strait Islander people.
Live at Home
and want to stay there safely and independently for as long as possible.
Need More Than Occasional Help
such as regular personal care, clinical support, or assistance with daily living.
Need a hand around the house?
Maintain your independence while receiving the personalised attention you need in the comfort of your own home
Enquire NowSupport at Home Services
Every persons’ experience of life and health is different and that is why each Support at Home Service is different
The range of services available through Support at Home may include but are not limited to:
Household Chores
Our home care workers can help around the house including cleaning, laundry and meal preparation.
Hygiene Needs
Our home care workers are trained to help you with daily hygiene tasks such as help with showering and dressing.
Light Gardening
We can give you a hand around the garden to help you keep it looking beautiful, healthy and tidy.
Allied Heath Services
Physiotherapy, massage, podiatry, nursing, and allied health services are available in our home care packages.
Socialising
Our home care services are perfect for adding a little fun to life. We provide social connections & activities to keep you entertained.
Transportation
Our home care services can assist with transport to and from shopping trips, regular appointments and social activities.
Help you stay safe
We can arrange for you to be assessed by an Occupational Therapist to ensure you have the appropriate aides and equipment to keep you safe.
In-home respite
Olivet provides in-home respite to give carers and love ones a break. This allows carers to continue doing the things they enjoy.
Registering for Support at Home
Visit the My Aged Care website or contact My Aged Care on 1800 200 422 to check your eligibility and apply for an Aged Care Assessment
Once you’ve been advised of your eligibility for Support at Home, you’ll receive an allocation letter confirming your approved services. This letter will include a Referral Code, which you’ll need to provide to us.
This is now the time to contact Olivet Support at Home reception staff on (03) 9131 5500 to arrange for one of our Care Managers to meet with you.
Please contact us for a free no obligation chat over the phone, in your home or at our Ringwood office.
WHY OLIVET HOME CARE?
Full Case Management
At Olivet Support at Home we provide full case management. You will have a dedicated Care Partner as your main point of contact who will guide you through the delivery of your support services.
We welcome and encourage discussion and questions about what is available through Support at Home and your Care Partner is available to assist you as needed.
Local Provider, Local People
Our office is based in Ringwood and our staff live locally resulting in more reliable care for you.
Assistance to identify your goals
Our assessment and care planning process assists you to identify goals and services that enable you to reach your goals.
Excellent Customer Service
The overwhelming feedback we receive from clients and their families is about our high quality, timely customer service.
70 Years of Experience
We have been providing Aged Care services for over 70 years.
My care worker is always punctual, works diligently, has excellent communication skills, and I can’t fault the quality of her work. This has made an enormous difference to my life.
SUPPORT AT HOME PRICING
Effective from 1 November 2025
At Olivet, we believe in transparency and dignity when it comes to care. Our Support at Home pricing reflects the true cost of delivering safe, personalised services, with no hidden fees and clear communication every step of the way.
We offer a wide range of services to help you live independently, stay connected and feel supported. Hourly rates apply to most services, while some items are quoted individually based on your needs.
Clinical Services
| Service | Day | Rate |
| Registered Nurse | Monday – Friday | $227 / hour |
| Saturday | $257 / hour | |
| Sunday | $295 / hour | |
| Public Holiday | $295 / hour | |
| Enrolled Nurse | 7 days | $156 / hour |
| Nursing Assistant | 7 days | $143 / hour |
Everyday Support Services
| Service | Rate |
| Personal Care* | $105 / hour |
| Domestic Assistance* | $105 / hour |
| In Home Respite* | $105 / hour |
| Social Support* | $105 / hour |
| Meal Preparation* | $105 / hour |
| Brokered Services | As quoted |
Day Centre & Meal Delivery
| Service | Rate |
| Olive Grove House (Olivet Day Centre) | $170 / day or $185 / day including transport, where available (for current clients) |
| Other Day Centres | $200 / day (new clients) |
| Meal Delivery – Internal | $23 |
| Meal Delivery – Delivered | As quoted |
Home & Garden Services
| Service | Rate |
| Gardening – External | As quoted |
| Home Maintenance & Repairs | $130 / hour or as quoted |
| Pressure Cleaning / Windows / Gutters | $150 / hour or as quoted |
Allied Health Services
Service
Rate
Allied Health Assistant
$143 / hour
Physiotherapy – Direct (face-to-face)
$227 / hour
Physiotherapy – Indirect (report writing)
$175 / hour
United Physio Exercise Group
$22 / session
Remedial Massage
$208 / hour
Occupational Therapy – Direct
$260 / hour
Occupational Therapy – Indirect
$220 / hour
Podiatrist – In Clinic
$195 / hour
Podiatrist – In Home
$195 / hour
Dietitian / Nutritionist
$260 / hour
Psychologist
$260 / hour
Social Worker
$260 / hour
Speech Pathologist
$260 / hour
| Service | Rate |
| Allied Health Assistant | $143 / hour |
| Physiotherapy – Direct (face-to-face) | $227 / hour |
| Physiotherapy – Indirect (report writing) | $175 / hour |
| United Physio Exercise Group | $22 / session |
| Remedial Massage | $208 / hour |
| Occupational Therapy – Direct | $260 / hour |
| Occupational Therapy – Indirect | $220 / hour |
| Podiatrist – In Clinic | $195 / hour |
| Podiatrist – In Home | $195 / hour |
| Dietitian / Nutritionist | $260 / hour |
| Psychologist | $260 / hour |
| Social Worker | $260 / hour |
| Speech Pathologist | $260 / hour |
Transport Services
| Type | Distance | Cost |
| Accompanied by Worker | 0–5 km | $50 per trip |
| 5–20 km | $80 per trip | |
| 20–50 km | $100 per trip | |
| 50+ km | Quoted individually | |
| Taxi (unaccompanied or arranged) | Any distance | Quoted individually |
Notes and Conditions
- * Applies to Monday to Friday, 7am – 7pm rates.
- Loading applied for weekends: Saturday at 1.75 standard rates, Sunday at 2.0 standard rates. Public Holidays charged at 2.5 standard rates.
- Services and items that are “quoted” will be discussed with you prior to service commencing and agreed on.
- Fees may be adjusted with consultation and mutual agreement
Care Management Fees
Care Management includes conducting assessments, annual reviews, care planning, budget development, liaising with allied health providers, other service providers, liaising with the client and family, coordination, and scheduling of services, ensuring all expenditure is in line with guidelines, providing a point of contact, identifying, and addressing risks to the clients’ safety.
Care Management also includes ensuring there is no overlap, over-servicing, or mismanagement of services.
Care Management Fee 10%
